Return & Refund

Cancel

At Femboy Clothing Store, we accept order cancellations before the product is shipped or produced. If the order is canceled you will get a full refund. We cannot cancel the order if the product has been shipped out. 

30 Day Returns Warranty

If you have any reason or suggestion that you are not satisfied with the order, please contact our customer service at support@femboyclothingstore.com within 30 days of receiving the product to request a return. Our customer service team will provide you with our return address. All return shipping fees are at the customers' own expense. Our customer service will always provide the best service for our customers.

To be eligible for a return, your item must be unused and in the same condition you received it. It must also be in the original packaging.

ITEMS THAT ARE FINAL SALE:

Panties
Bra
Hosiery
Bikini
Swimwear
Face Masks
Mystery Box Items

Due to the intimate and sensitive nature of these items, they are ineligible for returns.

Get A Solution

Please email us at support@femboyclothingstore.com describing the issue in detail, including the return reason, along with your order number and sku product number. for defective, incorrect or not as described items, please send us a clear picture or video of the problem. please keep the picture below 2 mb.

Our Solutions:

1. Femboy Clothing Store's responsibility

· If our company is responsible for the issue, we will allow a return to our warehouse for a refund and/or an exchange.

· Once we receive the item, we will offer compensation or resend for free a replacement at our expense.

2. Customer's responsibility

· If the customer has ordered an incorrect size, product or simply wants to exchange the item, we can also allow a return.

· The customer is responsible for the shipping fee for an exchange, and we will refund the original product cost upon receiving the returned item. all shipping fees are non-refundable.